Phone and Email
Pay by Phone: (800) 439-0985
NOTE: You may always make an ACH payment via telephone or our web site from your checking or savings account without a service fee.
Lease Customer Care
(800) 439-0985
TTY/TDD: Please Dial 711
Pay by Mail:
Stellantis Financial Services
75 Remittance Drive, Suite 1738
Chicago, IL 60675
If you have a question that isn't answered in our FAQ's or you would like to speak to someone, please feel free to do one of the following:
Call us: (800) 439-0985
TTY/TDD: Please Dial 711
E-Mail: ccare@stellantis-fs.com
Hours of Operation
8am - 11pm EST, Monday - Thursday
8am - 9pm EST, Friday
9am - 5:30pm EST, Saturday
At Stellantis Financial Services, Inc., we take all concerns seriously. If you have a dispute, complaint, or concern about your account that you would like for us to investigate,including, but not limited to, credit reporting, contact attempts, account balance, or assistance programs, we encourage you to submit it as follows:
Stellantis Financial Services, Inc.
Attn: Compliance Department
3065 Akers Mill Rd SE, Suite 700
Atlanta, GA 30339
E-Mail: compliance@stellantis-fs.com